Adecco Group has announced that it is expanding its use of artificial intelligence (AI) with the introduction of Salesforce's Agentforce Coworker across more than 40 countries. Following a pilot in the UK and France, the staffing group will now roll out the AI-powered coworker to over 27,000 employees worldwide.
Agentforce Coworker is designed as an agent for enterprise staff, providing personalized support and assistance on daily tasks and projects. The software uses machine learning algorithms to learn and adapt to each user's behavior, allowing it to offer tailored recommendations and help with workflows.
By implementing Agentforce Coworker, Adecco Group aims to streamline its operations and improve the productivity of its 27,000 staff members across various departments and locations. The rollout is part of a broader strategy by the group to leverage technology to enhance employee experience and performance.