Adecco, a global staffing group, has unveiled a game-changing tool that is transforming how they manage their workforce. The company has rolled out Salesforce's new Agentforce Coworker across over 40 countries following a successful pilot in the UK and France.
Agentforce Coworker is an AI-powered assistant designed to integrate seamlessly into daily workplace workflows, allowing employees to access a wide range of features and tools with ease. According to Adecco, this move is expected to bring significant benefits to their global teams, including improved productivity, enhanced customer satisfaction, and reduced administrative burdens on staff.
The rollout marks another major development in the adoption of artificial intelligence (AI) by staffing firms, which are increasingly recognizing its potential to streamline operations, enhance employee experiences, and drive business growth. With more than 27,000 employees now working with Agentforce Coworker, Adecco is well-positioned to reap the rewards of this innovative solution as they expand their presence across a further 40-plus countries in the future.