Insurers are shifting their focus away from artificial intelligence and towards more core aspects of their business, according to the 2026 Evident AI Index. This shift is driven by growing concerns over the risks associated with relying too heavily on AI technologies.
As a result, insurers are now placing greater emphasis on embedding AI into their workflows that directly influence underwriting discipline and capital allocation. Christian Preece, Insurance Director at Evident, notes that for years, insurers have competed on AI ambition but neglect the importance of core risk management strategies.
This trend is expected to generate tangible business value for insurers beyond mere efficiency gains from AI adoption. By focusing on core risk underwriting, insurers can reduce their exposure to various risks and improve their overall profitability. The shift towards this approach reflects a growing recognition of the limitations of relying solely on technology to drive business outcomes.