McDonald's is set to revolutionize its fast food delivery game with a new artificial intelligence (AI) system that can take orders from customers and support restaurant operations. The company has partnered with Google to develop the ArchIQ system, which it claims will enable faster and more efficient service at its restaurants.
The AI system was unveiled during McDonald's Worldwide convention in April, but details about how it works have been scarce. According to Restaurant Business, the system is currently being tested at five McDonald's locations in the United States, although the specific restaurants involved have not been named.
ArchIQ is expected to improve customer service and reduce wait times at McDonald's, allowing customers to place orders more quickly and easily. The company has also stated that the AI system will help it to streamline its operations and improve profitability. While details about how the system will work in practice are still being revealed, it appears that McDonald's is serious about using technology to drive change in its business model.