Samsung Electronics has expanded its employee access to ChatGPT Enterprise and Codex, two AI-powered tools that enable technical and non-technical work. The deployment covers all Samsung Electronics employees in Korea, as well as Device eXperience employees worldwide. This move follows a series of strategic partnerships with technology giants like Microsoft, which has developed the Codex platform for the company.
The DX division at Samsung includes smartphones, consumer electronics, and home appliances. The company plans to use this access for various applications, including technical support and non-technical tasks such as content creation and research. According to OpenAI, ChatGPT Enterprise is designed to help employees with complex tasks that require human judgment, while Codex provides a conversational interface for employees who need to engage with customers or internal stakeholders.
Samsung's decision to open its AI tools to employee access demonstrates the company's commitment to innovation and collaboration. By doing so, the firm aims to improve productivity and efficiency within its organization, ultimately benefiting both the business and its employees. As ChatGPT Enterprise and Codex continue to evolve, Samsung is poised to leverage their capabilities to drive growth and success in the years ahead.